Shipping and Returns
Shipping
For orders within the Continental United States, not including Alaska and Hawaii; we ship via UPS Ground and we charge a flat rate of $8.00 per order. We offer free shipping for orders over $200.
For shipping to Alaska and Hawaii, the Standard shipping is a flat rate of $20.00 for orders under $500 and for orders $500 and over standard shipping is free.
Feel free to email us with any questions at support@oslongusa.com or call us at (731) 855-1818. Our online support hours are 9 am – 5 pm central time.
If you would like to view your account or order history at any time, please login to your account.
Returns
If a purchase does not meet with your expectations, you may exchange your order for up to 30 days from receipt. You will be responsible for the return shipping costs.
How to make an exchange:
Contact us at support@oslongusa.com or call us at (731) 855-1818, Monday through Friday, 9 am - 5 pm central time.